FAQ's

Thank you for taking the time to stop by our website. We would like to invite you to sign up for our email newsletter in the form below to get all our updates. Below are responses to our Frequently Asked Questions. If you need anything that is not addressed here, please contact our customer service department at customerservice@duckcommander.com

 

 

Warehouse Hours and Visits:
We would be glad for you to come by and say “Hey”. Our warehouse and Duck Commander Store is located at 117 Kings Lane, West Monroe, LA, 71292. Take exit 114 (Thomas Road) off of I-20 and go south. We are the 4th street on the right, just before the railroad tracks. Our Store hours are Monday thru Saturday 9am to 5pm. To learn more about Duck Commander the Tour and it's operating hours, please visit https://duckcommander.tours/.

Meet the Family:
Unfortunately, due to scheduling and COVID-19, meet and greets with the cast are not possible at this time. We apologize for any inconvenience.

Job opportunities:
We do not have any openings at this time, jobs will be posted on our website when available.
 
Guided hunts:
Between taping for the show, building duck calls, and traveling to appearances, guided hunts are just not possible. We are honored that you would make the request.
 
Cast member signatures:
We appreciate you emailing and asking for the cast members’ signatures. Because the way the orders are shipped we are not able to have products signed before delivery. The best and only way to get a signature is to visit them at one of their many appearances. Also, please do not send your personal items in to be signed. Due to the amount of mail we receive, we don’t want to lose your special item, this includes "Flat Stanley" school projects. Thank you for understanding.
 
The Duckmen’s favorite call:
The Jase Robertson Pro Series is one of the favorite calls for the Duckmen. They work great for long, mid and close range. You can get on it hard and also just breathe in it for close-in calling. To see a demo of it and other calls Click Here.
 
Booking an appearance:
If you are looking for booking information for the Duckmen and family members, please email booking@duckcommander.com.

 
Donations:
While we sponsor and contribute to several organizations in our hometown and several national charities, we are unable to respond to any requests from individuals or other organizations that we have not already chosen. Due to the intensity of the schedules of the cast, we cannot offer to have products you buy signed for events. The only way to get a cast member’s signature is to visit them at one of their many appearances.

The Robertson's charity of choice is Worldwide Foundation. Worldwide Foundation is a 501(c)3 charitable organization which helps orphan homes in The Dominican Republic and Africa, Camp Ch-Yo-Ca (Christian Youth Camp), and administers the Mia Moo Fund, established by Missy and Jase Robertson whose purpose is to assist families with children, like their daughter Mia, who are born with a cleft lip and palate.
 
Worldwide Foundation
117 Kings Lane
West Monroe, LA 71292

 

Licensing, Product and Business Opportunities:
Many of you have asked about us partnering with you. If you have a product or business opportunity you would like us to consider, please contact us with your inquiries, at becky@duckcommander.com. If you choose to forward or transmit to Duck Commander by dropping it off, submitting it at our website, sending to any of our email addresses by electronic mail, direct mail or otherwise any creative ideas, concepts or suggestions relating to products or marketing plans or product materials, including any personal data, questions or answers, comments, suggestions, or the like, such material will be treated as non-confidential and non-proprietary. Our creative and marketing departments are continuously launching new product, packaging, and marketing ideas. Often, these ideas are in the developmental stage for years prior to actually being launched. Furthermore, Duck Commander is free to use any ideas or concepts contained in any communication you send for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information.

Duck Commander will, however, consider ideas that are covered by an issued patent. Please include specific information regarding your patent, including the patent number(s). If you have a patent you want us to consider licensing with you, please contact us at becky@duckcommander.com.